Heidi Chan was named the market president for AmeriHealth Caritas North Carolina in October 2019. North Carolina is one of the newest markets for the AmeriHealth Caritas Family of Companies, which operates in 12 states and the District of Columbia, serving more than 5 million Medicaid, Medicare, and Children’s Health Insurance Program (CHIP) members. In her role, Chan is the plan’s primary point of contact with the State of North Carolina and is responsible for strategic direction and general oversight of all of the plan’s day to day operations, including medical affairs, quality, provider network management, marketing and community outreach, growth and leadership.
Chan has been with AmeriHealth Caritas since 2006. Before coming to North Carolina, Chan served as market president of Blue Cross Complete of Michigan, a joint venture between Blue Cross Blue Shield of Michigan and AmeriHealth Caritas. Under her stewardship, Blue Cross Complete of Michigan was the state’s fastest growing Medicaid managed care plan. Previously, Chan was the director of regulatory affairs, member communications and compliance for AmeriHealth Caritas in Pennsylvania.
Chan holds a bachelor’s degree in Public Policy from The Pennsylvania State University and a Master of Business Administration degree in Health Care Management from Regis University.
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